Introduction

At Trinity Fusion, we respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website at trinityfusion.com (the "Website") or use our games and services, regardless of where you visit them from.

This policy applies to information we collect when you:

• Visit our Website
• Purchase or play our games
• Create a Trinity Fusion account
• Subscribe to our newsletter
• Participate in our forums or communities
• Contact our support team
• Apply for a job with us

Please read this Privacy Policy carefully to understand our policies and practices regarding your information.

Information We Collect

We collect several types of information from and about users of our Website and games:

Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect:

• Identity Data: Full name, username, date of birth
• Contact Data: Email address, mailing address, phone number
• Financial Data: Payment information (processed securely through our payment processors)
• Profile Data: Your preferences, game progress, achievements, and in-game activities
• Communications: Correspondence with us including support requests

Automatically Collected Information

As you navigate through and interact with our Website or play our games, we may automatically collect:

• Technical Data: IP address, device information, browser type and version, time zone setting, operating system
• Usage Data: Pages visited, time spent on pages, game sessions, in-game actions, clickstream data
• Location Data: General location based on IP address

Information Collected from Third Parties

We may receive information about you from third parties such as:

• Gaming platforms (Steam, Epic Games, console platforms) when you purchase or play our games through them
• Social media platforms when you connect your account to our services
• Analytics providers and advertising networks

How We Use Your Information

We use your information for various purposes, including:

To Provide Our Services

• Create and manage your account
• Process transactions and send related information
• Provide customer support
• Save your game progress and preferences
• Enable multiplayer functionality

To Improve Our Services

• Understand how our games and Website are used
• Identify and fix technical issues
• Develop new features and improve existing ones
• Conduct research and analysis

For Marketing and Communication

• Send newsletters and promotional materials (if you've opted in)
• Inform you about game updates and new releases
• Personalize your experience and deliver relevant content

Legal Bases for Processing

We process your information based on the following legal grounds:

• Contract: Processing necessary for the performance of our contract with you
• Legitimate Interests: Processing necessary for our legitimate business interests
• Consent: Processing based on your specific consent
• Legal Obligation: Processing necessary to comply with our legal obligations

Information Sharing

We may share your information with:

Service Providers

Third-party vendors who perform services on our behalf, such as:

• Payment processors
• Cloud hosting providers
• Customer support services
• Analytics providers
• Marketing and email service providers

These service providers are only permitted to use your information as necessary to provide services to us.

Gaming Platforms and Partners

When you access our games through third-party platforms (e.g., Steam, Epic Games, consoles), we may share information with these platforms as necessary to enable gameplay and features.

For Legal Reasons

We may disclose your information:

• To comply with a legal obligation
• To protect and defend our rights or property
• To prevent or investigate possible wrongdoing
• To protect the personal safety of users or the public

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

With Your Consent

We may share your information in any other circumstances where we have your explicit consent.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, and disclosure. These include:

• Encryption of sensitive data
• Secure network infrastructures
• Regular security assessments
• Employee training on data protection
• Access controls and authentication procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You may request a copy of your personal information that we hold and, in some cases, request that we transfer this information to a third party.

Correction

You may request that we correct any incomplete or inaccurate information we hold about you.

Deletion

You may request that we delete your personal information in certain circumstances.

Restriction and Objection

You may request that we restrict the processing of your information or object to our processing of your information.

Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before responding to your request.

Children's Privacy

Our Website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

If you are a parent or guardian and believe we may have collected information about your child, please contact us immediately.

International Data Transfers

We operate globally and may transfer your personal information to countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer personal information internationally, we implement appropriate safeguards to ensure your information receives an adequate level of protection, including:

• Standard Contractual Clauses approved by the European Commission
• Data Protection Agreements with third parties
• Privacy Shield certification (where applicable)

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date.

For material changes, we will provide notice through our Website or by other means, such as email, before the changes become effective.

We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Data Protection Officer
Trinity Fusion
123 Indie Game Lane
Seattle, WA 98101
United States

Email: [email protected]